Contacting the SFPD / how to file a complaint

Good information here you might want to save for future reference.

Love & Liberty,
          ((( starchild )))

filing an OCC Complaint in SF, or a .... commendation ?
Posted by: "Iolmisha@..." Iolmisha@... isfonelove
Wed Dec 3, 2008 11:38 pm (PST)

"SFPD is committed to service" [I guess it depends what the definition of "service" is - Starchild]

Quality Service Is Your Right

The San Francisco Police Department is
dedicated to providing the finest police service possible. In order to continue to
provide quality service to the community, we need your assistance. This is your
Police Department and we welcome your comments. We encourage you to let us know
about the quality of service you receive from our employees.

If you wish to commend the actions of employees of this Department, you may
do so by writing a letter or email to the captain of the station in your area,

Central A SFPDCentralStation@...
Southern B
Bayview C SFPDBayviewStation@...
Mission D SFPDMissionStation@...
Northern E SFPDNorthernStation@...
Park F SFPDParkStation@...
Richmond G SFPDRichmondStation@...
Ingleside H SFPDInglesideStation@...
Taraval I SFPDTaravalStation@...
Tenderloin J SFPDTenderloinStation@...

or to the Chief of Police.

Verbal commendations may also be given to any Department supervisor.

If you believe that the conduct of an employee was inappropriate, you may
request to speak to a supervisor at any police station. This will result in the
immediate investigation of your complaint.

San Francisco Police Department welcomes valid complaints against its members
or procedures. Your complaint is investigated by an independent civilian
department, Office of Citizen Complaints (OCC). The OCC's purpose is to ensure
complete, fair, and impartial investigations of all complaints.

If you do not wish to make the complaint in person, you may obtain a
complaint form from any district police station, at the OCC website, or at the OCC

> Office of Citizen Complaints
> 25 Van Ness Avenue, Suite 700
> San Francisco,Ca 94102
> Phone: (415) 241-7711
> Fax: (415) 241-7733
> TTY: (415) 241-7770
> Email: occ.311@...
> OCC complaint procedures

OCC Hearing Procedures

The following is the step by step procedure that is followed after a
complaint is filed with the Office of Citizen Complaints.
Complaint made with OCC.

OCC investigates complaint. If OCC sustains the charges, the case is
forwarded to SFPD Management Control Division (MCD).

The MCD Lieutenant evaluates case and makes recommendation to the Captain of
the Risk Management Office (RMO).

The case is forwarded to the Captain of RMO who evaluates and makes a
recommendation to the Chief of Police.

If, after reviewing the case and recommendations, the Chief agrees with the
OCC that discipline is warranted, the Chief determines whether to hold a Chief’
s hearing or to file charges with the Police Commission. (If the Chief
disagrees with the OCC, the Police Department and the OCC begin discussions aimed at
resolving their disagreement).

If the Chief opts for a Chief’s hearing, MCD serves the named member with the
notice of proposed discipline and

(a)The member accepts proposed discipline (case is closed)

(b)The member requests hearing (case is open)

(i)After the Chief’s hearing, the Chief may decide that discipline is not
warranted (case is closed) or may impose discipline (case is closed unless member
appeals to the Police Commission).

(ii)If the member appeals to the Police Commission, see steps 7(a) and (b),

If the Chief opts for a hearing before the Police Commission, MCD serves the
named member with the charges and

(a)If the Commission sustains the charges and imposes discipline the case is
closed unless the named member challenges the Commission’s decision by writ to
the Superior court.

(b)If the Commission does not sustain the allegations, the case is closed.

Police Commission Office
Thomas J. Cahill
Hall of Justice
850 Bryant Street, Room 505
San Francisco, California.
Email: sfpd.commission@...